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How to Fix USB Receiver Not Working Issue - Step-by-Step Guide

by Numan Team on November 11, 2025

USB receivers are small devices that allow wireless devices, like keyboards, mice, and headsets, to communicate with your computer. They are very convenient because they let you avoid messy cables. However, sometimes these USB receivers stop working. This can be frustrating, especially when you need your device urgently. Luckily, most USB receiver problems can be solved easily with a few simple steps. In this article, we will explain why USB receivers stop working and provide step-by-step solutions to fix the problem.

 

Why USB Receivers Stop Working

Before fixing the issue, it is important to understand the common reasons why USB receivers may fail.

  1. Connection Problems: Sometimes the USB receiver is not properly connected to the computer’s USB port. Loose connections or faulty ports can stop the device from working.

  2. Driver Issues: A driver is software that helps your computer recognize and use the device. If the driver is missing, outdated, or corrupted, your USB receiver may not work.

  3. Power Management Settings: Some computers, especially laptops, turn off USB devices to save power. This can make your receiver stop functioning.

  4. Interference: Wireless devices can face interference from other devices using the same frequency, like Wi-Fi routers or Bluetooth devices.

  5. Hardware Failure: In some cases, the USB receiver itself may be damaged, or the device it connects to may have a hardware problem.

Knowing these reasons helps in choosing the right solution. Now, let’s go through step-by-step fixes.

 

Step 1: Check the USB Port and Connection

The first step is the simplest one. Ensure that the USB receiver is properly connected to your computer. Try unplugging it and plugging it back in. If it still does not work, try a different USB port.

Sometimes, ports on the front of a desktop computer or a USB hub may not provide enough power. In such cases, try a port directly on the back of the computer. On laptops, avoid using USB hubs initially and connect the receiver directly to the laptop.

If the USB receiver works in a different port, the original port might be faulty. You may need to clean the port or get it repaired.

 

Step 2: Restart Your Computer

It may sound simple, but restarting your computer can solve many issues. Sometimes, the system may not recognize the USB receiver due to temporary software glitches. Restarting refreshes the system and can help your computer detect the device again.

After restarting, check if your device works. If it does, the problem may have been a temporary system glitch.

 

Step 3: Update or Reinstall Device Drivers

Drivers are essential for the USB receiver to function correctly. If the driver is missing or outdated, the device may not work. Here is how to update or reinstall drivers:

  1. Press Windows + X and select Device Manager.

  2. Look for your device under categories like Universal Serial Bus controllers or Mice and other pointing devices.

  3. If you see a yellow warning icon, right-click the device and select Update driver.

  4. Choose Search automatically for drivers. Windows will find and install the latest driver.

If updating the driver does not work, try uninstalling the driver. Right-click the device, choose Uninstall device, then unplug and plug in the USB receiver again. Windows will automatically reinstall the driver.

For Mac users, drivers are usually included with macOS, but check the manufacturer’s website for any updates.

 

Step 4: Check Power Management Settings

Sometimes, Windows may turn off USB devices to save power. This can stop your USB receiver from working. To fix this:

  1. Open Device Manager.

  2. Find your USB receiver under Universal Serial Bus controllers.

  3. Right-click it and select Properties.

  4. Go to the Power Management tab.

  5. Uncheck the option Allow the computer to turn off this device to save power.

After making this change, restart your computer and check if the receiver works.

 

Step 5: Remove Interference

Wireless USB receivers can face interference from other devices, especially those using the same 2.4 GHz frequency. Common sources include Wi-Fi routers, microwaves, and Bluetooth devices.

To reduce interference, try moving the USB receiver closer to your wireless device. If possible, use a USB extension cable to place the receiver in a better position. Keep other wireless devices away from the receiver.

 

Step 6: Test the Device on Another Computer

If your USB receiver still does not work, test it on a different computer. This will help you determine whether the problem is with the receiver or your computer.

If it works on another computer, the issue is likely with your computer’s settings or hardware. If it does not work on another computer, the USB receiver itself may be damaged and might need replacement.

 

Step 7: Check for Software Conflicts

Sometimes, other software on your computer can interfere with USB devices. For example, antivirus programs or other peripheral management software can block the receiver.

Try temporarily disabling antivirus software and see if the device works. Also, close any other programs that may use USB devices, like USB mouse or keyboard management software.

 

Step 8: Update Your Operating System

An outdated operating system can cause compatibility issues with USB devices. Make sure your Windows or Mac operating system is up to date.

On Windows, go to Settings > Update & Security > Windows Update and click Check for updates.
On Mac, go to System Preferences > Software Update.

After updating, restart your computer and check if the USB receiver works.

 

Step 9: Reset the USB Hub or Ports

If you are using a USB hub, it might not provide enough power for the receiver. Try unplugging all devices from the hub and connecting only the USB receiver.

Sometimes, resetting the USB ports can help. On Windows, you can do this by shutting down the computer, unplugging it from power for a few minutes, and then plugging it back in. On laptops, remove the battery if possible and hold the power button for 30 seconds before reconnecting.

 

Step 10: Replace the USB Receiver

If none of the above steps work, your USB receiver may be damaged. In this case, replacing it is often the simplest solution. Most devices allow you to purchase a replacement receiver separately. Make sure you buy one that is compatible with your device.

 

Preventive Tips to Avoid USB Receiver Problems

While USB receiver issues can happen, you can reduce the chances by following a few simple tips:

  • Avoid plugging the receiver into faulty or low-power ports.

  • Keep the receiver away from other wireless devices to reduce interference.

  • Regularly update your drivers and operating system.

  • Handle the USB receiver carefully to avoid physical damage.

  • Disconnect the receiver safely when not in use.

 

Conclusion

A USB receiver not working can be frustrating, but most problems are easy to fix. Start by checking the connection and restarting your computer. Updating drivers, adjusting power management settings, and reducing interference are often effective solutions. Testing on another computer and updating your operating system can also help.

If the receiver is damaged, replacement may be the only option. By following these steps and preventive tips, you can ensure that your USB receiver works reliably and keeps your wireless devices running smoothly.

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